Library Survey 2024

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Tell us what you think about your library

The City invited library members and non-members to complete a survey about our libraries’ services and programs.

Thank you to everyone who completed the City of South Perth Library Survey 2024. Around 200 people provided their feedback on our services and programs.

The survey is now closed but if you still have something you'd like to tell us, please contact us directly.

Your feedback will allow us to assess the value of our libraries and the role we play in providing programs and services for our community. It will also help us to improve our services.

The survey is open to all City of South Perth library members and non-members aged 14 years or older.

All survey participants will be eligible to go into the draw to win one of three $100 gift vouchers (terms and conditions apply).

How can I give my feedback?

  • Complete the online library survey. Hard copy surveys are available from the Civic Centre and South Perth and Manning Libraries
  • Come along to one of the drop-in sessions below to speak to a member of the project team and complete the survey:
    - Farmers Market on Manning, Saturday 13 April, 8am - 12pm
    - Manning Community Laneway, Manning Community Hub, Friday 19 April, 9am - 12pm
  • Read the frequently asked questions
  • Ask a question online
  • Contact the City on 9474 0777 or email library@southperth.wa.gov.au to speak to a member of the project team.

Survey closes at 4pm, Monday 29 April 2024.

Information and documents on this page are available in alternative formats upon request.

For more information on the City’s libraries visit southperth.wa.gov.au/libraries (External link).

Tell us what you think about your library

The City invited library members and non-members to complete a survey about our libraries’ services and programs.

Thank you to everyone who completed the City of South Perth Library Survey 2024. Around 200 people provided their feedback on our services and programs.

The survey is now closed but if you still have something you'd like to tell us, please contact us directly.

Your feedback will allow us to assess the value of our libraries and the role we play in providing programs and services for our community. It will also help us to improve our services.

The survey is open to all City of South Perth library members and non-members aged 14 years or older.

All survey participants will be eligible to go into the draw to win one of three $100 gift vouchers (terms and conditions apply).

How can I give my feedback?

  • Complete the online library survey. Hard copy surveys are available from the Civic Centre and South Perth and Manning Libraries
  • Come along to one of the drop-in sessions below to speak to a member of the project team and complete the survey:
    - Farmers Market on Manning, Saturday 13 April, 8am - 12pm
    - Manning Community Laneway, Manning Community Hub, Friday 19 April, 9am - 12pm
  • Read the frequently asked questions
  • Ask a question online
  • Contact the City on 9474 0777 or email library@southperth.wa.gov.au to speak to a member of the project team.

Survey closes at 4pm, Monday 29 April 2024.

Information and documents on this page are available in alternative formats upon request.

For more information on the City’s libraries visit southperth.wa.gov.au/libraries (External link).

Ask a question

Do you have any questions about the Library Survey 2024? Ask them here! We'll either answer it on this page (and send you an email) or we'll answer you directly.

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  • Share Why are you shrinking your opening times? The library is paid for by rate payers and we as rate payers already find it difficult to attend because of our work and schools hours. I believe the library should be remain open out of work hours Mon to Sat every week so we all have a chance for equal access. Please consider making this change. Thank you. on Facebook Share Why are you shrinking your opening times? The library is paid for by rate payers and we as rate payers already find it difficult to attend because of our work and schools hours. I believe the library should be remain open out of work hours Mon to Sat every week so we all have a chance for equal access. Please consider making this change. Thank you. on Twitter Share Why are you shrinking your opening times? The library is paid for by rate payers and we as rate payers already find it difficult to attend because of our work and schools hours. I believe the library should be remain open out of work hours Mon to Sat every week so we all have a chance for equal access. Please consider making this change. Thank you. on Linkedin Email Why are you shrinking your opening times? The library is paid for by rate payers and we as rate payers already find it difficult to attend because of our work and schools hours. I believe the library should be remain open out of work hours Mon to Sat every week so we all have a chance for equal access. Please consider making this change. Thank you. link

    Why are you shrinking your opening times? The library is paid for by rate payers and we as rate payers already find it difficult to attend because of our work and schools hours. I believe the library should be remain open out of work hours Mon to Sat every week so we all have a chance for equal access. Please consider making this change. Thank you.

    Andrea asked 10 days ago

    Hi there,

    Thank you for sharing your concerns about the recent adjustment to our library opening hours. We understand that any change can impact our community members who rely on our services outside of standard work and school hours. The decision to amend the library hours was informed by the latest Library Customer Survey and an internal review of usage patterns across our branches. We found that the new hours align better with the times when our services are most frequently utilised, allowing us to allocate resources more efficiently and effectively. We recognise that this does not accommodate every individual's schedule, and to ensure that all community members can still access our resources, we offer extensive online services that are available 24/7 on the City’s website (external link). These include e-books, audiobooks, magazines and newspapers, which can be accessed from the comfort of your home. Additionally, our afterhours chutes are available at both libraries for returning borrowed items at any time. We are committed to revisiting our opening hours as community needs evolve, and plan to review these changes frequently, taking into consideration both community feedback and usage trends. Once again, thank you for your feedback and for helping us serve the community better.    

Page last updated: 29 Apr 2024, 05:32 PM