Communications Survey

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Consultation has concluded

The Communications Survey has now closed. The responses will be reviewed and used to inform the communications strategy for the coming year.

The City of South Perth would like your feedback on the communication channels we use to let you know what’s happening in the City, including Council decisions, major projects, news, public notices and events. We conduct a review every two years to ensure that resources are being used effectively and that our community receives relevant information in the most appropriate format.

We’d like to understand what information you’re interested in, how you like to receive information from the City, what you think of our current communications and what other topics you’d like to know more about.

This survey is open to City of South Perth residents, ratepayers and visitors. Anyone who completes the survey can go into the draw to win a City of South Perth umbrella (terms and conditions apply).

How can I get involved?

Feedback closed at 4pm, Friday 31 July 2020.

The Communications Survey has now closed. The responses will be reviewed and used to inform the communications strategy for the coming year.

The City of South Perth would like your feedback on the communication channels we use to let you know what’s happening in the City, including Council decisions, major projects, news, public notices and events. We conduct a review every two years to ensure that resources are being used effectively and that our community receives relevant information in the most appropriate format.

We’d like to understand what information you’re interested in, how you like to receive information from the City, what you think of our current communications and what other topics you’d like to know more about.

This survey is open to City of South Perth residents, ratepayers and visitors. Anyone who completes the survey can go into the draw to win a City of South Perth umbrella (terms and conditions apply).

How can I get involved?

Feedback closed at 4pm, Friday 31 July 2020.

Consultation has concluded

Do you have any questions about the Communications Survey? Ask them here! We'll either answer it on this page (and send you an email) or we'll answer you directly.

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    What number of responses do you feel it appropriate to take action upon?

    BronD asked almost 4 years ago

    Great question, thank you BronD. 

    We complete our communications surveys every two years to identify trends and changing attitudes to communications channels and community preferences about receiving information from the City. We analyse the responses in conjunction with data received from other means including industry trends and best practice guidelines and we use the combined analysis to plan our communications for the coming year.

    Obviously the more responses we receive, the more robust our data will be. But having said this, we are still able to take action and make changes even if survey responses are low. For example, we have had an increasing number of people asking us not to wrap Peninsula magazine in plastic (something we used to do twice a year to bundle the magazine with other publications). As a result of this feedback, we will no longer be using plastic wrap. This decision was based on a growing trend rather than actual numbers. 

    Other decisions will be based more on trend shifts such as whether we continue to print hard copy publications, which at the moment are still preferred by the majority of respondents.

    We hope that this answers your question. Thank you for taking the time to complete the survey and provide your feedback.