Privacy Policy

What this policy covers

We, the City of South Perth, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's website: http://www.oaic.gov.au. We may update this privacy policy from time to time and we encourage you to check our website regularly to ensure that you are aware of our most current version.


What personal information we collect

Profile Information

We collect information from you when you submit any information on the website. This includes your email address and additional demographic information as provided by you.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously.

Engagement Information

This is the content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

 

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations
  • communicate information to you about engagement opportunities, events and other initiatives
  • respond to enquiries and otherwise engage with stakeholders.

 Your personal details are only used by the City to interpret the feedback we receive. For transparency, your feedback and address may be published as part of reporting.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

 

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.

 

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data
  • to request the erasure of your personal data residing with us
  • to request your personal data in portable, machine-readable format
  • to withdraw your consent to our processing of your personal data.

 

If you wish to contact us to with a request relating to personal information we hold about you, please use the contact details below including your name and contact details. We may need to verify your identity before providing you with your personal information. 

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

 

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on stakeholder@southperth.wa.gov.au