Frequently asked questions

The Library Survey 2022 will provide our community members with the opportunity to tell us what value they think the library service provides and what they want from our library in the future. The Library Survey will:

• gauge general satisfaction with our equipment, facilities, collections, programs and services
• provide information on the contribution and value our libraries have on the lives of community members
• allow us to identify areas or services that need improving.

We aim to run the survey every year so we can confidently say we are addressing literacy and lifelong learning needs and building a better library service for our community.

The responses will be collated and used to benchmark our library service against other public libraries across Australia. We will use the data provided to maintain the good things that we are currently providing and improve on the gaps to provide our community members with the resources, programs and services they want. 

Libraries are an extremely important asset to local communities but membership numbers and loan statistics only reflect a small part of the value of a library to its community. The survey results will enable us to advocate for support and funding that will allow us to provide a library service that continues to meet industry standards, guidelines and collection outcomes.

You can complete the survey online before 4pm, Thursday 2 June 2022. Hard copy surveys are available at the City’s Civic Centre, and South Perth and Manning libraries.