Frequently asked questions

All responses will remain private and confidential in accordance with legal and ethical requirements.

Catalyse will report responses in an aggregated or anonymous form to the City of South Perth that will not personally identify respondents.

Please don’t put anything in your written comments that might identify you or give away any of your personal details.

We want to know your priorities for the City of South Perth, and what you would like the City to focus on over the next 10 years.

The results of the Catalyse MARKYT Community Scorecard survey will provide the City with essential data to plan for the future.

Ratepayers, residents, business owners, workers, tourists and visitors aged 14 years or older can complete the survey online (External link).

More than one member of your household can take part, but only one survey is permitted per person.

You may have received a letter or email because you have been randomly selected to take part in the Catalyse MARKYT Scorecard survey.

The City has commissioned Catalyse, an independent consultancy, to conduct the MARKYT Community Scorecard survey.

We’d appreciate it if you could complete the survey online by scanning the QR code you have received in the letter or by visiting: www.catalyse.com.au/studies (External link) by 5pm on Friday 22 August 2025, and you can enter a prize draw to win a $200 eGift Card (Terms and Conditions apply) (External).

Alternatively, you can use the reply-paid envelope to return the paper copy. Please make sure that you post it back in time to meet the closing date of 5pm on Friday 22 August 2025.

Residents, ratepayers and users of City’s services and facilities have been randomly selected to receive a letter or email asking them to take part in the Catalyse MARKYT Scorecard survey.

If you didn’t receive a letter or email to participate as part of the random selection, you can still complete a survey online (External link).